Turning point for social care as the sector launches a Workforce Strategy
The launch of a new Workforce Strategy for adult social care in England is being hailed as a turning point for care – as new data shows the sector still has a vacancy rate around three times higher than the wider economy.
The Workforce Strategy aims to improve the quality of roles in adult social care, ensuring that the sector can attract and keep enough people with the right skills and values to provide the best possible care and support for the people who draw on it.
¹ú²úÂÒÂ× – the workforce development body for adult social care in England – has led the development of the Strategy, in collaboration with a wide range of organisations and people with a stake in the future of the sector. These include the Care Quality Commission and representatives of care workers, employers, local authorities, Integrated Care Systems and people who draw on care and support – along with organisations from the health and education sectors.
The Strategy highlights the impact of social care on improving lives – as well as its role in supporting economic growth, with the sector currently contributing almost £60 billion a year to the economy. The Secretary of State for Health and Social Care, Wes Streeting, has asked the Department of Health and Social Care to expand its focus on boosting economic growth.
The Workforce Strategy is designed to complement the NHS Long Term Workforce Plan, which was published last year. Its three areas of focus are attraction and retention, training and transformation, in line with the main themes of the NHS Plan.
Like the NHS Plan, the Workforce Strategy covers the next 15 years. ¹ú²úÂÒÂ×’s latest data shows that we will need 540,000 additional social care posts by 2040 if the workforce is to grow in line with the increase in the number people over the age of 65 in the population. That number is expected to grow most sharply over the next decade, so we will need 430,000 extra posts by 2035.
The Strategy was not commissioned by government, but the sector wants to work with the new Government as it develops its plans for social care, to take the ambitions from the Strategy, prioritise them and implement them. The sector would also like government support for a regular review of the Strategy, to keep a focus on this core workforce.
Recommendations for government include:
- leading joined-up and consistent action to improve pay, terms and conditions for care workers
- continuing to invest consistently in training and clear career pathways.
- introducing legislation to mandate strategic workforce planning and create a central body – outside of, but directed and supported by, government – to drive delivery.
The Strategy includes independent modelling of three different options to improve pay: increasing compliance with the National Living Wage and paying care workers for travel time, a minimum wage for carers of the Real Living Wage or £1 or £2 above the National Living Wage - and aligning with NHS pay bands.
The level of annual state investment needed to improve pay varies from £30 million for increasing National Living Wage compliance and paying for travel time – to £4 billion for aligning pay for care workers with 2 or more years’ experience to NHS pay band 3. However, all the options would generate considerable savings for the NHS and in terms of reduced recruitment costs for employers.
Recommendations for others in the sector include:
- ¹ú²úÂÒÂ×, local government, NHS Employers and partners should support Integrated Care Systems to develop their own workforce strategies
- the Council of Deans of Health should encourage universities to reflect adult social care.
The Strategy’s recommendations feature alongside a series of commitments from the adult social care sector. Among these:
- the Care Quality Commission (CQC) will encourage good workforce planning by care providers
- ¹ú²úÂÒÂ× will streamline mandatory training for care workers and the CQC will share appropriate guidance
- ¹ú²úÂÒÂ×, the Association of Directors of Adult Social Services (ADASS) and partners will create a development framework for Directors of Adult Social Services in local authorities
- a coalition of organisations, including the Care Provider Alliance, ADASS, Local Government Association, Care Workers Charity, unions and ¹ú²úÂÒÂ×, will support employers with guidance on prioritising staff wellbeing and tackling workplace harassment and violence
- the Workforce Strategy Delivery Board, which will replace the Strategy’s steering group, will gather evidence on the likely impact of creating a professional register for care workers - and how this could work.
The Strategy is being launched as new workforce data from ¹ú²úÂÒÂ× – also published today – shows that, between April 2023 and March 2024:
- the adult social care workforce in England grew for the second consecutive year to 1.71 million filled posts – an increase of 4.2%, or 77,000 filled posts
- the number of vacant posts on any given day fell by 22,000 to 131,000 – a vacancy rate of 8.3%, which is around 3 times that of the wider economy
- international rather than domestic recruitment was the main driver of the increase in filled posts and the fall in vacancies
- there were 105,000 international recruits – an increase of 25,000 on the previous year
- the number of posts filled by people with a British nationality decreased by 30,000 – which is a drop of 70,000 over the last two years
- the total number of people working in adult social care – as opposed to posts – was 1.59 million. This is 5.4% of all jobs in England.
Professor Oonagh Smyth, CEO of ¹ú²úÂÒÂ× and co-chair of the Workforce Strategy Steering Group, said:
Sir David Pearson, co-chair of the Workforce Strategy Steering Group, said:
The full Workforce Strategy is available at .
Support for the Workforce Strategy
James Bullion, Chief Inspector of Adult Social Care and Integrated Care at the Care Quality Commission (CQC):
Jane Townson, Chair of the Care Provider Alliance and CEO of the ¹ú²úÂÒÂ×care Association:
Alice McGee, Chief People Officer at Leicester, Leicestershire and Rutland Integrated Care Board:
Dr Clenton Farquharson CBE, Associate Director of the Think Local Act Personal (TLAP) Board:
Karolina Gerlich, CEO of the Care Workers’ Charity:
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