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Integrated care is about people only having to tell their story once to get the high-quality care and support that means they can live the lives they want. It presents the opportunity for joint working across service providers to ensure person-centred care, where choice and control is based on what matters to the person drawing on care and support.

Integration is joint work across social care, health services, housing organisations and other service providers, who are now working together through their integrated care system (ICS) to join up the care and support they provide locally. 

Our resources have been developed specifically to help leaders and managers of adult social care services and commissioners to consider how to work across organisational boundaries to deliver seamless care.

On this page, you’ll find briefings describing how people and organisations are working towards integrating care through the establishment of 42 ICSs across England. The guidance we’ve included can help to support you with better understanding what integration means and what you can do to make it a success. 

What is an ICS and how can you get involved? 

By getting involved with your ICS, you can: 

• ensure that social care is at the heart of decision making when it comes to planning, commissioning and financing care and support services locally
• promote the importance and understanding of the benefit of social care to our society and the skills and values-based approach of its workforce
• access funding and development opportunities through the ICS
• inform the development of systems and processes designed to enable smoother transfer of people and information across health and social care
• get involved with shared initiatives, such as with recruitment and developing staff, such as through placements across health and social care services
• help to make health and social care sector a more attractive and better understood career option
• demonstrate to the Care Quality Commission (CQC) that you are taking proactive steps to work in partnership across sectors
• build trust and relationships with healthcare services to enable better outcomes for the people you support.
  
  

Get involved with your ICS

We’re encouraging social care employers to engage with their ICS through its local placed-based partnership, either by:

• joining the main local placed-based partnership as an individual
• joining the main local placed-based partnership as a group, such as a local care association or registered manger, deputy manager or nominated individual network
• joining one of the sub-groups or ‘neighbourhoods’ of the place-based partnership as an individual or network
• finding out who to connect with who is already engaged with the place-based partnership in an area, seeking to be kept informed of opportunities and developments.

You can find out more about the place-based partnership in your area by contacting your ¹ú²úÂÒÂ× locality manager.

Webinar

Drawing on experiences of ¹ú²úÂÒÂ×’s integration lead and providers benefitting from working with integrated care systems (ICSs), this webinar looks at person-centred approaches and what the CQC might expect. It also focuses on practical ways to build mutually beneficial relationships to enable communities to work together in delivering integrated care. 

Delegated healthcare activities

¹ú²úÂÒÂ×, the Department of Health and Social Care (DHSC) and partners have co-developed voluntary guiding principles to support person-centred, safe and effective delegation of healthcare activities.

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