Expand your knowledge of what it takes to deliver the highest standards of care and how to exceed Care Quality Commission expectations.
Delivering outstanding care seminar
Dates available
Tuesday 8 July | 10:00 - 15:30
Thursday 21 August | 10:00 - 15:30
You can select the date you wish to attend during the booking process.
Cost is £250 + VAT per person
ASC-WDS account holders receive a 10% discount
More information on payment details
Overview
This one-day facilitated session provides insight into what outstanding care looks like and how to be best prepared to evidence this to the Care Quality Commission (CQC).
Understanding the CQC assessment process and how you can evidence that the quality of care complies with the national standards is important for the people you support, staff teams and the wider reputation of your service.
Some of the subjects covered include:
- The benefits of delivering outstanding levels of care
- Promoting what you do for the people you support
- Outstanding terminology
- How to have an outstanding assessment
- What outstanding looks like in the CQC Single Assessment Framework
- Evidencing outstanding care
Everyone attending this seminar will receive a range of practical resources to support their learning including an 80-page practical toolkit covering key learning and practical activities to use in the workplace.
Learning outcomes
- gain an understanding of what outstanding care looks like
- learn how to strengthen each Key Question and Quality Statement
- know what you will need to evidence to exceed CQC expectations.
Who should attend?
- Registered managers
- Quality leads
- Compliance leads
- Nominated individuals / owners
- Team leaders
This seminar is primarily aimed at adult social care services currently rated Good but who want to progress to Outstanding, as well as newer services hoping to achieve this accolade in their first assessment.
It covered the new single assessment framework and the quality statements, so it was really helpful. The facilitators interacted really well knew their stuff. It will be a massive help to our next inspection. I will use everything I gained from it.
Ben Miller
Registered Manager Milkwood Care
Outstanding is achievable, it's how we sell ourselves and the amazing we work we do that is going to get us that rating. The seminar was light-hearted, witty, and engaging. It isn't too wordy or complicated. The links to resources are really helpful.
Joanne Crosby
Registered Manager Alternative Futures Group
Payment information
Cost is £250 + VAT per person
10% discount available for ASC-WDS account holders.
Payment can be made by invoice or credit card. Payment in full is required ahead of the seminar taking place. Failure to pay will result in your registration being cancelled.
If paying by invoice please note that invoice terms are 15 days and a valid and authorised Purchase Order (PO) number is required at registration.
| Seminar date | Paying by invoice register by | Registrations close |
|---|
| 8 July |
20 June |
4 July |
| 21 August |
4 August |
15 August |
Please note that this seminar is subject to sufficient numbers registering.